PRIVACY POLICY
Effective Date: September 24, 2026
RJC Connect (“RJC Connect,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
By using our website or voluntarily submitting information to RJC Connect, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
* Full name
* Phone number
* Email address
* Residential or business service address
* ZIP code
* Information regarding your current or desired telecommunications services
* Information submitted through contact forms, quote requests, service-availability requests, referral forms, or other communications with RJC Connect
* Other information you voluntarily provide when communicating with us
We may also automatically collect limited technical information when you visit our website, including IP address, browser type, device information, pages visited, and other website usage information.
2. How We Use Your Information
We may use the information we collect to:
* Respond to your inquiries
* Check service availability at your address
* Help identify telecommunications products or services that may meet your needs
* Provide quotes or information about available services and promotions
* Assist with service requests and orders
* Communicate with you about an inquiry you submitted
* Provide customer support
* Administer referral programs
* Improve our website, services, and customer experience
* Detect or prevent fraud, misuse, or security issues
* Maintain business and transaction records
* Comply with applicable laws and regulatory requirements
3. Telecommunications Providers and Third Parties
RJC Connect may work with telecommunications providers, authorized distributors, service providers, technology platforms, vendors, and other business partners.
When necessary to fulfill your request, check service availability, facilitate an order, or provide a requested service, we may share relevant information with these parties.
The products and services ultimately provided by a telecommunications carrier or other third party may also be subject to that company’s own terms, conditions, and privacy policies.
Unless expressly stated otherwise, RJC Connect operates independently and does not claim ownership of third-party trademarks, brands, or services referenced on our website.
4. Sale of Personal Information
RJC Connect does not sell personal information for monetary consideration.
We may disclose information to service providers or business partners when reasonably necessary to provide services requested by you, operate our business, comply with applicable law, or for other purposes described in this Privacy Policy.
5. Phone, Email and Text Communications
When you provide your contact information, we may contact you regarding an inquiry, service request, order, appointment, or other communication you initiated.
Where required by law, marketing calls or text messages will be sent only after obtaining the appropriate consent.
Consent to receive marketing communications is not a condition of purchasing goods or services where applicable law requires such a disclosure.
You may unsubscribe from marketing emails using the unsubscribe instructions provided in those communications.
For applicable text-message programs, you may reply STOP to opt out of further marketing text messages. Message and data rates may apply.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve functionality, and understand how visitors interact with our website.
You may be able to control or disable certain cookies through your browser settings.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining appropriate business records, resolving disputes, preventing fraud, and satisfying legal or regulatory obligations.
9. Your Privacy Choices
Subject to applicable law, you may contact us to request that we:
* Provide information about personal information we maintain about you
* Correct inaccurate information
* Delete certain personal information
* Stop certain marketing communications
Some information may need to be retained when required by law or for legitimate business, transaction, fraud-prevention, or recordkeeping purposes.
10. Children’s Privacy
RJC Connect’s services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
RJC Connect is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those companies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal requirements.
When we make changes, we will update the effective date at the top of this Privacy Policy.
13. Call Recording and Monitoring
RJC Connect may record and monitor telephone calls between customers, prospective customers, and our representatives, agents, contractors, or service providers.
Call recordings may be collected and used for purposes including customer service, quality assurance, employee and agent training, regulatory and contractual compliance, fraud prevention, dispute resolution, verification of customer requests or authorizations, and business record-keeping.
Recorded calls may contain information voluntarily provided during the conversation, including contact information, service-related information, account details, and other information necessary to assist with a customer request.
Access to call recordings is limited to authorized personnel, agents, contractors, service providers, and other parties who require access for legitimate business, compliance, legal, or operational purposes.
RJC Connect may use third-party telecommunications, cloud storage, customer relationship management, or call-recording providers to process and securely store recordings on our behalf.
Unless a longer retention period is required or permitted by law, contract, dispute, investigation, or legitimate business need, call recordings may be retained for up to five (5) years and may thereafter be securely deleted or anonymized.
Where required by applicable law, RJC Connect will obtain consent or provide notice before recording a telephone conversation.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:
RJC Connect
Email: info@rjconnects.com
Phone: 786-400-8245